Frequently Asked Questions
Quick answers to the things players ask us most.
How old do I need to be to play?
You must be at least 18 years old to play (19+ in some provinces). Age verification is required before purchasing tickets.
How do I buy a ticket online?
Create a free account, log in, choose a lottery, select your numbers or use a Quick Pick, and confirm your purchase.
How do I check the results?
Visit the Results page to see the latest winning numbers for every draw, updated shortly after each draw closes.
How do I claim my winnings?
Smaller prizes are credited automatically to your account balance. Larger prizes require identity verification โ our support team will guide you.
Are my winnings taxed?
In Canada, lottery winnings are generally not taxable. We recommend consulting a financial advisor for your specific situation.
What if I need help managing my play?
We offer deposit limits, play pauses, and self-exclusion tools. Free, confidential support is available at our gambling helpline.
Still have a question? Contact us.